Every SpringHold order ships free — anywhere in the world, no minimum order value, no shipping fee at checkout.
Orders are packed and handed to the carrier within 1–2 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with a tracking number as soon as your order ships.
Delivery estimates begin after your order ships and are provided by the carrier. Weather, customs inspections, and carrier delays can extend them — these are estimates, not guarantees.
Shipping is free everywhere. Import duties, VAT, or GST charged by your country's customs authority (where applicable) are not included in the product price and are the responsibility of the recipient.
Use the tracking link in your shipping confirmation email at any time. If tracking has not updated for more than 7 business days, contact us and we will investigate with the carrier.
If a package cannot be delivered because of an incorrect address entered at checkout, or is unclaimed at the carrier's depot, we will re-ship it once the corrected address or a reshipping fee is confirmed. If a package is confirmed lost by the carrier, we ship a free replacement.
Shipping questions? Email support@springholdwater.com.
