By accessing this website or placing an order through it, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use the site. We may update these Terms from time to time; the current version is always the one published on this page.
This website is operated by SpringHold and hosted on Shopify, an e-commerce platform that allows us to sell our products and services to you.
The SpringHold Survival Straw is a filtration device designed to reduce bacteria, protozoa, microplastics, and sediment from freshwater sources, as described on its product page. It is not rated to remove viruses or dissolved chemicals and heavy metals, and it is not a medical device. Nothing on this website is medical or emergency-management advice: always follow the official guidance of your local authorities (including any boil-water notices) in an emergency, and use the product as directed. Product photographs are illustrative; colors may vary slightly between screens.
We work to keep product information, specifications, and pricing current and accurate, but we do not warrant that the information on this site is complete, reliable, or error-free, and we reserve the right to correct errors and to update or discontinue products at any time.
Prices are shown in the currency selected at checkout and are subject to change at any time. We reserve the right to cancel and refund any order in the event of a pricing error. You are responsible for any duties or taxes applied by your local customs authority, as described in our Shipping Policy.
Orders ship free worldwide as described in our Shipping Policy. Returns and refunds are handled under our Refund & Returns Policy, which offers a 365-day money-back guarantee.
Where you have opted in, we may send you marketing emails about products, launches, and discount codes. Every message includes an unsubscribe link, and you can opt out at any time by contacting us.
All content on this website — text, graphics, logos, images, and page layout — is the property of SpringHold or its content suppliers and is protected by applicable law. It may not be copied, reproduced, or used commercially without our written permission.
You may not use this site or its content for any unlawful purpose, to transmit malicious code, to scrape or resell content or products, to submit false or fraudulent orders, or to interfere with the site's security features.
The website and products are provided "as is" and "as available". To the maximum extent permitted by law, SpringHold disclaims all implied warranties and will not be liable for any indirect, incidental, or consequential damages arising from your use of the site or products. Our total liability for any claim related to an order is limited to the amount you paid for that order. Some jurisdictions do not allow certain limitations, in which case these limitations apply to the fullest extent permitted.
You agree to indemnify and hold harmless SpringHold from any claim or demand arising out of your breach of these Terms or your violation of any law or the rights of a third party.
These Terms are governed by the laws applicable at our principal place of business, without regard to conflict-of-law principles. Nothing in this section limits your mandatory consumer rights under the law of your country of residence.
Questions about these Terms? Email support@springholdwater.com.
